Recent Stories

As Net Zero Cloud has emerged as a powerful tool in the fight against climate change, here's a checklist of how APAC businesses can go about the mission.

A learning environment that offers upskilling and reskilling opportunities creates a motivated workforce, leading to higher employee retention.

The Fifth Salesforce State of Service Report explores how Indian businesses are adapting to changing customer expectations while keeping costs under control.

For MSMEs that want to transform their customer service delivery for good, here are some essential tips and tricks from a successful OTT platform, aha.

For any business, building a community through self-service channels is essential for growth. Here's why we need them to improve customer satisfaction and brand loyalty matter

Participants come up with inspiring ideas at Ideathon, a marquee Salesforce partner ecosystem event held in September this year.

As the future of work throws new challenges at your business, automation in the workplace and apps like Slack can help you stay updated, relevant, and productive.

Banks can use data analytics to gain customer insights and use it to provide better products and services.

A well thought out strategy can help address employee concerns and dispel myths around the process, enabling businesses to embrace digital transformation easily and achieve increased efficiency and productivity

For business growth in an evolving digital commerce landscape, the way to emerge on top is to turn to new online channels and understand what customers expect.