Garuda Aerospace Collaborates with Salesforce to Drive Exceptional Customer Experiences

Leveraging Salesforce, this transformation will support Garuda Aerospace ‘s expansion into new verticals and geographical reach to Southeast Asia and Africa 

Bengaluru – December 23, 2025: Salesforce, the world’s #1 AI CRM*, today announced collaboration with Garuda Aerospace, Chennai-based drone manufacturing company to transform the customer lifecycle experience. Salesforce’s Agentforce Sales, and Agentforce  will create a unified, intelligent platform to help streamline operations, enhance customer relationships, and support Garuda Aerospace’s rapid geographical expansion to Southeast Asia and Africa.  

As Garuda Aerospace also expands into new verticals, including agriculture, defense, and infrastructure, leveraging Salesforce will help provide a single source of truth, helping to enable collaboration across functions such as marketing, sales, and service departments. Salesforce Agentforce Sales and Agentforce, will enable Garuda to eliminate data silos and empower every employee with actionable, real-time insights, focusing on measurable business outcomes. This implementation directly impacts over 90% of Garuda’s current client base within the India market, strengthening B2G, B2B, and B2C workflows. This cloud-first approach directly supports Garuda’s vision to become a full-stack drone ecosystem player, ensuring transparency, scalability, and personalization for every customer.

Salesforce recently released Agentforce 360, a comprehensive suite of AI tools built on Agentforce. With the release of Agentforce 360, Salesforce introduces the world’s first platform designed to connect humans and AI agents in one trusted system empowering every employee to achieve more, every customer-facing moment to deliver more, and every company to operate with unprecedented intelligence and speed.

Comments on the news:

Our exciting collaboration with Garuda Aerospace will unify their marketing, sales, and service operations onto a single, intelligent platform.

Mankiran Chowhan, Managing Director – Sales & Distribution at Salesforce India

Mankiran Chowhan, Managing Director – Sales & Distribution at Salesforce India, said, “Driven by the rapid adoption of technology across sectors, the drone industry is experiencing significant growth. Our exciting collaboration with Garuda Aerospace will unify their marketing, sales, and service operations onto a single, intelligent platform. We are keen to support Garuda Aerospace in accelerating the adoption of its cutting-edge technology, which is engineered to meet the rigorous demands of industrial applications.” 

Agnishwar Jayaprakash, Founder & CEO of Garuda Aerospace, said, “Technology has always been integral to Garuda Aerospace. Partnering with Salesforce strengthens our commitment to operational excellence and customer delight. With unified data intelligence and seamless collaboration, we are poised to deliver faster, more personalized experiences and accelerate our next phase of growth. As we expand into new verticals and global markets, this digital transformation will empower our teams to make smarter decisions, build stronger customer relationships, and scale with agility ensuring, Garuda Aerospace continues to lead with innovation and purpose.”

Partnering with Salesforce strengthens our commitment to operational excellence and customer delight. With unified data intelligence and seamless collaboration, we are poised to deliver faster, more personalized experiences and accelerate our next phase of growth.

Agnishwar Jayaprakash, Founder & CEO of Garuda Aerospace

Together, Salesforce and Garuda Aerospace are redefining how technology and innovation can come together to deliver smarter, faster, and more connected customer experiences, setting a new benchmark for the drone industry in India and beyond.

About Garuda Aerospace: 

Garuda Aerospace is India’s leading Drone tech start-up focused on disrupting two major multi-billion-dollar sectors, Precision Agri Tech and Industry 4.0 upgradation. Garuda Aerospace is asset-light, recession-proof, and agnostic and focuses on eliminating laborers in the agricultural field with drones focusing on designing, building, and customization of Unmanned Aerial Vehicles (UAVs). 
For more details about the company, Visit- https://www.garudaaerospace.com/