The Blueprint for the Agentic Enterprise: A Preview of Agentforce World Tour Mumbai 2026
On May 19, Agentforce World Tour Mumbai will spotlight the rise of the Agentic Enterprise in India; how businesses are connecting data, workflows, and apps and agents to unlock productivity, efficiency, and growth.
Through keynote conversations, industry sessions, and technical deep dives, the event will explore the next phase of AI-powered business transformation.
The Campground will serve as the experiential hub of the event, featuring dedicated Agentforce, Slack, Trailblazer Forest, and Startup zones alongside live demos, hands-on learning, product showcases, partner experiences, and customer activations.
The future belongs to a unified ecosystem where agents and humans work as a single team.
Nipun Sharma, VP, Marketing India and ASEAN
“Agentic AI is becoming a business imperative. We are transitioning from the era of AI as a tool to AI as a teammate,” said Nipun Sharma, VP, Marketing India and ASEAN. “The future belongs to a unified ecosystem where agents and humans work as a single team. Agentforce World Tour Mumbai demonstrates how the convergence of data and AI is elevating customer success and industrial productivity.”
Here are a few highlights of what to look for at Agentforce World Tour Mumbai.
The Sandbox: Inside Agentforce Hackathon
The journey to Agentforce World Tour began with the Agentforce Hackathon, where India’s developer community spent days building functional prototypes that solve for real-world friction.
What sets India’s Salesforce developer community apart is its ability to rapidly evolve with every technology shift and translate learning into real-world impact.
Kavindra Patel, Head of Trailblazer Event Programs
Kavindra Patel, Head of Trailblazer Event Programs, said “What sets India’s Salesforce developer community apart is its ability to rapidly evolve with every technology shift and translate learning into real-world impact. At Agentforce World Tour Mumbai, the entire ecosystem comes together to shape how that evolution unfolds in real time. From Trailblazer Forest to the Agentforce Hackathon Showdown, the focus is on building production-grade solutions where human expertise and agentic AI work together to solve meaningful business challenges.”
The hackathon is fundamentally about giving India’s developer community a platform to test ideas, push boundaries, and help shape what the agentic enterprise looks like in practice.
Vishwa Vikas Dagala, Senior Manager, APAC Developer Marketing and Programs
“What stands out about the hackathon is that builders are moving beyond experimentation and creating agents designed for real, measurable impact,” said Vishwa Vikas Dagala, Senior Manager, APAC Developer Marketing and Programs. “From retail and automotive to healthcare and financial services, participants are solving India industry-specific challenges with production-grade solutions. The hackathon is fundamentally about giving India’s developer community a platform to test ideas, push boundaries, and help shape what the agentic enterprise looks like in practice.”
The Human Edge in an Agentic Era
The event will feature sessions such as Reimagining Work for the Agentic Enterprise and Marketing That Sparks a Conversation, exploring how businesses are using AI to augment teams, strengthen customer engagement, and deliver more personalised experiences.
“Agentforce World Tour is where the promise of AI meets the reality of doing. It is about moving beyond the ‘pilot’ phase by building the trusted data foundations that agentic AI requires to function. A unified platform is the only way to solve the fragmentation challenge, ensuring that every agent is grounded in the real-world context of the business,” adds Deepu Chacko, VP, Solution Engineering.
“AI is no longer just a support tool — it’s becoming a true collaborative partner, amplifying what humans can achieve. Agentforce World Tour Mumbai brings this shift to life, demonstrating how the seamless integration of agents and data empowers teams to move beyond manual operations and focus on high-value customer success. This evolution makes one thing clear: agentic AI isn’t simply about speed — it’s about anticipating needs with precision and delivering outcomes that feel genuinely personal.” said Nishant Kalra, AVP, Sales.
The Ecosystem: Architects of the Unified Platform
Agentforce World Tour Mumbai will also spotlight how Salesforce’s partner ecosystem is helping organisations scale AI through connected, data-driven experiences.
The event will also spotlight how Salesforce’s ecosystem is helping organisations scale AI through connected, data-driven experiences, with sessions like Activate Trusted Context Everywhere with Data 360, Your Data, Your Advantage: Building an AI-Ready Enterprise, and others.
Deepak Rai, Regional Vice President, Alliances & Channels, comments “The Agentic Enterprise is more than a product; it is a fundamental architecture for the future of work. Our partners serve as the lead architects in this journey, helping organisations bridge the gap between their data and their people. Agentforce World Tour Mumbai will highlight how this ecosystem is building the frameworks that allow businesses to scale intelligence and reach new levels of operational excellence.”
The Startup Ecosystem: Building the Next Wave of Agentic Innovation
The event will also spotlight India’s growing startup momentum in the Agentforce era. The event features 12 startups showcasing solutions, with six housed in a dedicated Startup Lounge that was oversubscribed more than four times, reflecting strong demand for agentic AI innovation on Salesforce.
Significantly, one in three exhibitors are participants from the Salesforce Startup Program, clearly indicating the pace at which AI companies are scaling to build the next generation of enterprise solutions.
The Startup Ecosystem: Building the Next Wave of Agentic Innovation
The event will also spotlight India’s growing startup momentum in the Agentforce era. The event features 12 startups showcasing solutions, with six housed in a dedicated Startup Lounge that was oversubscribed more than four times, reflecting strong demand for agentic AI innovation on Salesforce.
One in three exhibitors are participants from the Salesforce Startup Program, clearly indicating the pace at which AI companies are scaling to build the next generation of enterprise solutions.
The event gives startups a rare opportunity to showcase how agentic AI can solve real business problems at scale.
Alok Anibha, Founder and Director, Girikon AI
Girikon.ai is among the participating startups, building AI-powered conversational solutions that enable seamless customer engagement across voice, SMS, WhatsApp, and web chat.
“Customers today are looking for intelligent, production-ready solutions that deliver measurable productivity gains. The event gives startups a rare opportunity to showcase how agentic AI can solve real business problems at scale,” says Alok Anibha, Founder and Director, Girikon AI.”
Techabled Consulting, an authorised Salesforce partner, is also part of the showcase ecosystem, will highlight deep implementation expertise across industries.
Agentforce World Tour Mumbai 2026 Mumbai has become an important platform for startups to demonstrate real innovation and business value.
Nikhil Khetan, CEO and Founder, Techabled
“The excitement around this year’s Startup Lounge reflects how quickly the ecosystem around Agentforce is growing,” says Nikhil Khetan, CEO and Founder, Techabled. “Agentforce World Tour Mumbai 2026 Mumbai has become an important platform for startups to demonstrate real innovation and business value.”
The MIT Masterclasses: Solving the Scale Paradox
A double-header of masterclasses led by Neil Thompson, Director of the FutureTech Research Project and Principal Investigator at the MIT Initiative on the Digital Economy will address the specific economic and strategic constraints that determine whether AI initiatives can actually scale.
upGrad, an online higher education and skilling platform is offering an official certification for the first 5000 attendees of the event’s Masterclass.
For Marketing, Sales, and CX leaders, the Prediction in Practice session explores how predictive models are fundamentally altering decision-making within complex, customer-facing markets. Simultaneously, Scaling Intelligence will tackle the core question of why most AI projects fail and identifies the specific technical levers required to move from a pilot to a scaled enterprise reality.
Follow the Event Live on the Newsroom
For those following from across Asia and beyond, the Salesforce Newsroom India will host the Agentforce World Tour Live Trail, providing a rolling feed of the event’s most significant developments, including strategic insights from the opening keynotes, takeaways from sessions, and dispatches on how India’s builders are using Agentforce to solve uniquely local challenges at global scale.
