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Stat Source Month/Year
Marketers' top generative AI concerns:
  1. Data exposure or leakage
  2. Lack of necessary data
  3. Lack of strategy or use cases
State of Marketing 05/2024
Marketers engage customers across an average of 10 channels. State of Marketing 05/2024
89% of marketers say they must continually innovate to remain competitive. State of Marketing 05/2024
60% of B2B marketers use ABM for customer acquisition.
  • 48% of B2B marketers use ABM for upselling.
State of Marketing 05/2024
64% of desk workers experience burnout once a month or more. Slack: Workplace AI Trends 06/2024
30% of workers do not feel passion for their job. Slack: Workplace AI Trends 06/2024
93% of global desk workers do not consider AI outputs completely trustworthy for work-related tasks. Slack: Workplace AI Trends 06/2024
Only 15% of workers strongly agree that they have the education and training necessary to use AI effectively. Slack: Workplace AI Trends 06/2024
Executive urgency to incorporate AI tools into business operations has increased 7x over the past six months and is now a top concern, above inflation or the broader economy. Slack: Workplace AI Trends 06/2024
Among desk workers who use AI tools, 81% say it’s improving their productivity. Slack: Workplace AI Trends 06/2024
Service organizations’ #1 priority is improving customer experience State of Service 04/2024
Service organizations' #1 challenge is keeping up with changing customer expectations State of Service 04/2024
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