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| Stat | Action | Source | Month/Year |
|---|---|---|---|
| 76% of manufacturers agree “traditional forecasting has gone out the window.” |
|
Trends in Manufacturing | 03/2021 |
| 81% of manufacturers say they need both new approaches and new tools for accurate forecasting. |
|
Trends in Manufacturing | 03/2021 |
| Only 57% of manufacturing salespeople feel confident in their company’s ability to quickly adjust to the changing market. |
|
Trends in Manufacturing | 03/2021 |
| Over 8 in 10 manufacturers say inaccessible data, legacy tools, and cloistered teams impede forecasting. |
|
Trends in Manufacturing | 03/2021 |
| 77% of growing SMBs say they have created scenario plans to prepare for future crises, vs. 65% of stagnant/declining SMBs. |
|
Small and Medium Business Trends | 09/2021 |
| 75% of SMBs believe operational shifts they've made over the past year will benefit their business long-term. |
|
Small and Medium Business Trends | 09/2021 |
| 63% of SMBs have an e-commerce presence. |
|
Small and Medium Business Trends | 09/2021 |
| 71% of SMBs say their customers expect online transactions. |
|
Small and Medium Business Trends | 09/2021 |
| 41% of SMBs have accelerated their investments in customer service technology over the past year. |
|
Small and Medium Business Trends | 09/2021 |
| 53% of SMBs use customer service software. |
|
Small and Medium Business Trends | 09/2021 |
| 44% of SMB owners/leaders believe their employees expect the ability to work remotely. |
|
Small and Medium Business Trends | 09/2021 |
| 62% of SMBs say their business could not have survived the pandemic using technology from a decade ago. |
|
Small and Medium Business Trends | 09/2021 |