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Stat Source Month/Year
70% of executives say that improved employee experience leads directly to improved customer experience. The Experience Equation 11/2020
43% of executives in employee experience functions say resistance to cultural change is the top obstacle companies face in improving exployee and customer experience. The Experience Equation 11/2020
40% of executives say that creating teams that combine employee experience and customer experience skills is the best way to drive growth. The Experience Equation 11/2020
76% of revenue growth leaders say employee experience is a top priority in the next 3 years – but only 29% of growth laggards say the same. The Experience Equation 11/2020
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