Customer Success

AI Agents Need Performance Reviews

Agents

Your AI Agent Needs a Performance Review. Here’s How to Give One.

Apr 29, 2026

Salesforce Agentforce Life Sciences to Unify Moderna’s Global Commercial Operations

Customer Success

Salesforce Agentforce Life Sciences to Unify Moderna’s Global Commercial Operations

Apr 28, 2026

Chiesi Group selects Salesforce Agentforce Life Sciences.

Customer Success

Chiesi Group Selects Salesforce Agentforce Life Sciences to Transform Customer Engagement

Apr 20, 2026

Why Orchestration Is the Next Frontier for Agents

Agents

Why Orchestration Is the Next (Wildly Necessary) Frontier for Agents

Apr 15, 2026

Engine Powers Seamless Travel Experiences with Agentforce and Slack

Customer Success

Engine Powers Seamless Travel Experiences with Agentforce and Slack

Apr 15, 2026

How Engine and Asymbl Use Slackbot

Customer Success

How Engine and Asymbl Are Putting Slackbot to Work

Apr 07, 2026

Contact center worker in a headset providing personalized support with the help of Agentforce.

Customer Success

U.S. Department of Labor Taps Agentforce to Enhance Citizen Support

Mar 26, 2026