Facing a request for a complete mobile solution for Salesforce that works even fully offline? Then this is the place to be. Discover the added value of our offline mobile client that helps businesses improve sales and field service, engage with customers on a new level and improve internal processes.

Time: 8:15 - 8:35 am

Join our B2B marketing automation specialists and learn how to leverage more from your Pardot, marketing automation investment. Join to hear how our most successful Pardot customers are leveraging Engagement Studio to drive personalised communication journeys.

Time: 8:30 - 8:50 am

10 years and 4 million installs later, AppExchange is the world's leading business app marketplace with everything you need to extend Salesforce to every department and industry. Whether you have been using AppExchange for 10 years or haven't installed your first app, you won't want to miss this session. We'll unveil the newest AppExchange features, including improvements to make it even easier to find and install apps. You'll also hear from top AppExchange customers and learn which apps are making a huge difference. Over 80% of Salesforce customers are using AppExchange apps and you should too.

Time: 09:00 - 09:30am

Listen to Ulrik Nehammer, former CEO of Coca-Cola European Partners, on how to increase customer value and engagement through digital mobile technologies. Under Ulrik's leadership, Coca-Cola achieved record market share and strong bottom-line improvement, including a full transformation of sales and customer relationships.

Time: 09:00 - 09:30am

Join the Krux team to learn how high-performing marketers combine Krux's Data Management Platform (DMP) with the power of the Salesforce Marketing Cloud to power advertising, marketing and CRM campaigns that drive smarter customer journeys across digital channels. In this session, marketers will learn how Krux enables you to leverage your Salesforce data across your digital campaigns to deepen your relationship with your customers and target prospects that closely resemble your most valuable customers.

Time: 09:00 - 09:30am

90% of CEOs want to become 'digital' companies, but few know how to get there. As digital giants grow stronger and startups continue to innovate at unprecedented pace, we join a group of tech visionaries to discuss innovation and its impact on the business world. Join us as we discuss how companies should embrace digital transformation, and what are the most disruptive trends occurring today from AI/machine learning to driverless cars and beyond. We will address who are the disrupters, who is at risk of getting disrupted, and what role do startups and corporates have to play in this new digital arena.

Time: 09:00 - 09:40am

Join us to learn how you can transition from spreadsheets to CRM in minutes. SalesforceIQ, a CRM built for growing businesses, is empowering SMBs to sell faster and smarter. Learn how you can scale your business quickly with an out-of-the-box setup, and get valuable time back in your day with productivity tools built for sales reps. Hear tips and success stories directly from our customers on how they've leveraged SalesforceIQ to drive growth.  

Time: 09:00 - 09:30am

Devices, products, and people are more and more connected. Organisations are increasingly looking to transform the customer experience to differentiate their business. With instant, personalised service at every step, companies can engage with their customers in a whole new way along the customer journey.

Time: 09:00 - 09:30am

Join CloudCraze to learn how business-to-business companies like AB InBev, Coca-Cola, WABCO, GE and Barry-Callebaut use B2B commerce built natively on Salesforce to sell online and give customers amazing digital experiences.   With native B2B commerce on Salesforce, businesses generate online revenue fast, easily scale for growth and stay 100% connected with customers.

Time: 9:15 - 9:35 am

In today's competitive environment, sales teams must connect with customers in new ways and become Sales Trailblazers to achieve sales success and develop deeper customer relationships. Companies must empower every sales rep to sell smarter, sell faster and sell the way they want to drive maximum sales productivity. Join Salesforce leaders and special guests to learn how Salesforce for Sales helps companies drive revenue from prospect to advocate. Learn about the latest Salesforce technologies and best practices you can use to maintain your sales edge.

Time: 9:00 - 9:40am

Curious what it's like to work at the world's fastest growing enterprise software company? Then join us for a look inside Life at Salesforce. Members of our team will share their experiences of building market leading technologies and partnering for success with some of the most respected brands in the world. You'll have a chance to ask candid questions about our culture, receive honest answers and discover what an opportunity at Salesforce can do for your career.

Unable to attend? Let us know you're interested! salesforce.com/joinourteam

Time: 9:00 - 9:40am

Salesforce-certified specialists transform companies. As a result, the demand for certified professionals has never been greater. Come hear from the Vice President of Salesforce University, Amy Regan-Morehouse, for a brief overview of the certification program, details on recent credentials released to the market, and information on new changes to the certification program guaranteed to make you say “WOW.” If you're a current Salesforce-certified professional or thinking about sitting for a credential soon, this is a session you won't want to miss!

Time: 9:00 - 9:30 am

World Tour London Keynote: Become a Trailblazer with Salesforce CMO Simon Mulcahy, and Special Guests.

Time: 10:00 - 11:30am

Learn the path to B2B marketing success. In this session we'll share 10 actionable steps to creating a B2B marketing machine that drives sky-high ROI. You’ll get a glimpse into how Salesforce runs it’s own Marketing Automation, including how we manage lead generation, increase the speed of the funnel, and drive sales and marketing alignment.

Time: 12:00 - 12:20 pm

Customers that get the most value out of Salesforce have a plan to implement, scale, and grow. Hear how customers have approached their own technological transformations phase by phase and the best practices that can help you consider the next phase for your business.

Time: 12:30 - 12:50 pm

Whether you are a B2B or B2C brand advertising across Google, Facebook and the Web you are probably facing declining ROI and reach with your ad investment, along with the difficult challenge of effectively reaching people across their devices. Today we will show you how forward thinking brand marketers are using their own customer data to acquire new customers at scale while also increasing the value of their existing base.

Time: 12:30 - 01:10pm

With the emergence of mobile and the Internet of Things (IoT), customer service is evolving. This evolution has led to an increasing need for a complete service solution, including Field Service. Empower your employees at the frontlines to deliver exceptional support and connect every mobile employee to the conversation. See how organisations of all sizes and across all industries can use Field Service Lightning to intelligently schedule and dispatch work, manage jobs in real-time on any device, and deliver a connected customer experience.

Time: 12:30 - 01:10pm

Watch Dr. Vivienne Ming, world-renowned theoretical neuroscientist, technologist and entrepreneur, discuss how companies and society can maximize long-term human potential wth diversity and inclusiveness. Understand the need for diversity and how the lack of it threatens economies with huge financial and social costs. Learn how the intersection of AI and diversity efforts can build inclusive economies that create jobs and prosperity for everyone.

Time: 12:30 - 1:10 pm

Telephony integration is high on the agenda of sales and service leaders. Hear from NewVoiceMedia’s customers on how they are using CTI in their business to achieve powerful results. NewVoiceMedia’s cloud contact centre and inside sales platform powers genuine, personal conversations that get results.

Time: 12:30 - 1:10 pm

Salesforce Wave Analytics is now smarter with Einstein! Come see how Einstein Data Discovery can provide actionable recommendations right in your CRM to help you make smarter decisions.

Time: 1:00 - 1:20 pm

In today's competitive higher education landscape, universities are adopting new ways to attract prospective applicants and meet the expectations of savvy students. Join this session to hear about LSEs use of Salesforce.org's Higher Education Data Architecture (HEDA) to support their student recruitment, while Jason Belland (Director, Higher Ed Industry Solutions) will share updates on the evolution of our Connected Campus strategy.

Time: 01:00 - 01:40pm 

Every day is an adventure when you're a Salesforce Administrator. You spend your days in the cloud and on the ground in a quest to become more efficient and more effective. You're passionate about productivity and using innovative technology to create positive and lasting impact for your customers, your company and the community. Join us and fellow Trailblazers as we discover new ways to use technology to go faster, get smarter and go further.

Time: 01:00 - 01:40pm 

 

Technology is transforming how we work and live today. The Cloud, Apps, Mobile and AI have revolutionized the way we connect with the world, and your customers and employees now expect a smart and connected experience. But many IT teams are challenged with a lack of developers to build new solutions and are held back by legacy systems and infrastructure. How will you stay ahead? Join us to hear how leading customers are using visual development tools, open development frameworks and machine learning to empower users, admins and developers to work smarter together and transform how IT operates.       

Time: 01:00 - 01:40pm 

Healthcare is putting the patient first, and life science companies are looking to improve the patient experience at every step in their journey. Organisations want to build individual relationships with their patients and provide meaningful support services, including access to therapy, education, onboarding, and ongoing support. Discover how to extend the pharmaceutical commercial value chain from HCP to patient and prepare for a new model of lifetime evidence.

Time: 01:00 - 01:40pm 

Billions have been spent on productivity solutions, but the tools that existed before couldn't meet the needs of today's employees. Introducing Quip - the next generation productivity suite that combines documents, spreadsheets, checklists, and chat with your live CRM data into one seamless experience. Quip eliminates endless chains of emails, meetings, chats, and document versions, empowering teams to work smarter and faster. Come and hear how teams who adopt Quip for team collaboration are happier, faster, and more productive.

Time: 01:00 - 01:40pm 

Breakthroughs in AI are creating new opportunities. Robots, machine learning, automation, IoT are a few of the many buzz words used for artificial intelligence. We are excited to specifically share the key building blocks of conversational AI and how Salesforce platform can help you re-imagine the experiences with Conversational AI.

Time: 1:00 - 1:20 pm

Artificial Intelligence (AI) is the next great technology disruption transforming how we live and work. Salesforce Einstein is the first comprehensive AI platform for CRM, making the world's #1 CRM the world's smartest CRM. Join some of Salesforce's most innovative customers to see how they're getting smarter and more predictive about their customers with Einstein.

Time: 1:30 - 2:10pm

In this panel discussion, we explore the role of organisational transformation in the path of achieving ultimate retail success: shopper experience excellence. Hear how two iconic retailers are using digital, social and mobile technology to cut through the noise, drive employee engagement and achieve operational excellence.

Time: 1:30 - 2:10pm

Join this session to learn about how Service Cloud's newest offering, LiveMessage, can turn SMS and Facebook Messenger conversations from traditional one-way notifications into engaging, two-way messaging support channels for your customers.

Time: 1:30 - 1:50 pm

Do contract negotiations slow down your deals? Increase revenue and efficiency by eliminating time wasted with contract negotiations. Hear how LivePerson is accelerating their sales cycle with Conga Contracts! It?s the fastest and easiest way for your team to stay on track so you can negotiate deals faster, increase contract insight, and ensure Salesforce is always up-to-date with accurate information. Attend this presentation to learn how to: - Gain visibility into the negotiation process - Make changes (redlining) easily in MS Word - Reconcile data back to the system of record - Keep sales teams operating inside Salesforce - Achieve insight into where and why contracts stall - Close and negotiate deals faster

Time: 1:30 - 1:50 pm

 

Are you managing a complex quoting process with spreadsheets, Salesforce standard quotes, or a homegrown solution? Do your sales reps struggle to create and send accurate proposals to their customers? If so, it might be time to upgrade to Salesforce CPQ (configure, price, quote) for fast and accurate quoting.

Time: 1:30 - 2:10 pm

In this panel discussion with John Lewis, The Cooperative and leading Retailers, we explore the role of organisational transformation in the path of achieving ultimate success: shopper experience excellence. Eva Cullen, Claire Carroll and more share their stories on using social and mobile technology to cut through the noise, drive employee engagement and achieve operational excellence.

Time: 1:30 - 2:10 pm

Every business is becoming a services business with a blend of revenue streams from product, professional services, subscription, software to IOT and beyond. FinancialForce is more than just a next gen Cloud ERP - it's an entirely new category of business apps that enables organisations to thrive at speed in the new services economy. Join Fred Studer, Chief Marketing Officer at FinancialForce, to learn how FinancialForce Cloud ERP is designed to rapidly adapt to any business model, drive revenue through resource optimisation and provides a complete view of your customer.

Time: 2:00 - 2:20 pm

What do customers really expect from a personalised experience when they call you

Time: 2:00 - 2:20 pm

The word "platform" is everywhere these days, but what does it really mean for nonprofits? Join us to understand how to leverage the power of the Salesforce platform to make a greater impact and ensure no-one gets left behind. Hear from UK charity, Concern Group as they share their journey towards digital transformation. In a world that’s becoming increasingly connected and mobile, Concern Group knew it needed to advance its use of technology to ensure its clients get the service they deserve - hear how Concern Group has leveraged the Salesforce platform and plans to over-achieve on its promise to bring mental health services to those that need them.

Time: 2:00  - 2:40pm

Join Rik Still (Technology Director, FT.com), Adam Gross (Heroku CEO, Salesforce) and AWS to learn how the FT use Heroku and AWS to accelerate platform and product development. Hear how the FT launched the new FT.com site and delivered the fastest loading news site in the industry, provided a 20% uplift in engagement and how ten teams run in parallel to deploy multiple releases per day - delivering the platform through which over 800,000 paid-for customers consume FT content.

Time: 2:00  - 2:40pm

 

The customer is at the heart of the new world of Utilities. Competition and choice are the new priorities and it is imperative for companies to listen, learn and respond to this new world order. Join this session to hear how Anglian Water & Centrica Connected Home have put the customer at the Centre of their world, how they have aligned their organisations in order to respond to increases in customer demand and the huge benefits they are now realising as a result of this new way of thinking and acting.

Time: 2:00  - 2:40pm

Are you looking to get more out of your sales team? First make sure you're capturing the right data, then build a process that makes those numbers grow. Join us to learn top tips to boost sales and drive operational excellence with Sales Cloud.

Time: 2:00  - 2:40pm

Salesforce for Service Keynote: Once considered a cost centre, customer service has become the key driver of Customer Experience and is looked upon to deliver more value to the business with fewer resources. In today's digital world, your customers are more connected and mobile than ever before, and they expect a low-effort, personalised experience with every service conversation. Join us to hear how leading companies are disrupting their industries with Salesforce for Service by using proactive, intelligent service to transform the customer experience.

Time: 2:00 - 2:40pm

In every industry, cracks in traditional businesses models are widening. Nowhere is this more prevalent than in the financial services industry where customer loyalty is at an all time low and new entrants are now competing with impressively differentiated customer experiences. Convenience is the new loyalty and pioneering firms are using a new technology, artificial intelligence (AI), to create differentiated, convenient experiences. In an era of changing customer preferences, increased competition, and a tsunami of regulatory change, now is the time for financial services firms to compete using intelligence-driven strategies to power customer and employee experiences.

Time: 2:30 - 3:10pm

Lightning is taking the world's #1 customer success platform by storm, and you don't want to miss this view into what the future holds! Lightning helps customer companies work faster and smarter in everything they do. Come learn from Salesforce product leaders as they highlight the best new features that are only available in Lightning. We'll even offer you a sneak peek of new innovation to come. You'll leave armed with new ideas on how to transform your business with Lightning.

Time: 2:30 - 3:10pm

Last year in a global survey of 2,300 sales professionals Harvard Business Review found that 95 percent of sales professionals feel face-to-face meetings are key to long-term customer relationships. What's more, 89 percent expressed that face-to-face meetings are essential for sealing the deal. However, according to the 2016 Salesforce State of Sales Report, 22 percent of sales reps cite lack of time for face-to-face selling as a hindrance to meeting the number. Finding revenue is a face-to-face activity. So, how do salespeople find more time to be in front of customers? Attend this session to hear how MapAnythig, the leading Geo-Productivity Platform for Salesforce, is helping Clients of all shapes and sizes use "Where" to unlock new levels of Revenue, Productivity, and Customer Engagement.

Time: 2:30 - 2:50 pm

Learn the path to B2B marketing success. In this session we'll share 10 actionable steps to creating a B2B marketing machine that drives sky-high ROI. You’ll get a glimpse into how Salesforce runs it’s own Marketing Automation, including how we manage lead generation, increase the speed of the funnel, and drive sales and marketing alignment.

Time: 2:30 - 2:50 pm

Hear from Accenture how customers are using Salesforce to innovate and create premier customer experiences in today’s fast-moving market.

Time: 2:30 - 3:10 pm

In a world of self-service, a greater amount of complex and hard-to-answer issues are coming through to live-service channels, making rep talent matter more than ever. But, what type of reps are best equipped to handle today’s customers?Join Christopher Herbert, CEB (now Gartner) for a keynote & discussion based on their latest Harvard Business Review article and learn the one type of rep that outperforms the rest that will make your customer service stand out.

Time: 2:50 - 3:15 pm

Join us to learn how Salesforce Wave Analytics can help your company unlock sales and service insights and find answers right from your CRM. See the product in action, hear key customer use cases, and learn how you can make smarter decisions with AI-driven Einstein Data Discovery.

Time: 3:00 - 3:40pm

Artificial intelligence (AI), machine learning, robotics and many more have moved to the forefront of the business technology agenda in Europe. Companies are scrambling to master these new technologies. Together, promising real-time analysis, immediate adaptability, and scalable automation. Join a panel of digital transformation experts and futurists as they examine how AI, machine learning and robotics are changing the landscape of Europe. Learn what you can do re-examine business models, turn digital investments to digital advantage or create new engines for rapid, disruptive growth.

Time: 3:00 - 3:40pm

How do you create real business value from the Internet of Things? Join us to hear how Salesforce is helping businesses bridge the gab between devices and customers by creating meaningful customer experiences, all while making IoT accessible to every business user.

Time: 3:00 - 3:40pm

Marketing is the sum of all interactions with your brand. In a world where customer experience is king, relevant and contextual interactions are the keys to the kingdom. Join us to discover an evolution in marketing that puts the customer at the center of every experience with your brand -- from awareness and acquisition, to retention. Hear how the world's most innovative companies are getting smarter and more predictive about their customers, creating seamless 1-to-1 customer journeys.

Time: 3:00 - 3:40pm

Growing businesses are operating in an extraordinary environment. New technologies are reinventing how companies are run, making it easier than ever to start and scale a company. Small and medium businesses face a unique set of challenges. Join us to learn how growing businesses are using Salesforce to attract new prospects, keep and connect with more customers, and grow faster than ever.

Time: 3:00 - 3:40pm

As part of our fifth-annual The State of Salesforce report, Bluewolf uncovered the defining traits of Salesforce Innovators. With the power of IBM Watson to surface insights into executive leadership, amongst companies using Salesforce, we explored their sentiments around the opportunities, challenges, and innovation potential of Salesforce. Watson’s Alchemy Language and Personality Insights APIs enabled Bluewolf’s analysis of more than 10 hours of executive interview transcripts and 8,300 data points, to identify the four key characteristics most commonly associated with innovators.

Time: 3:00 - 3:20 pm

Tracker by Deloitte Digital: Built on a deep knowledge of industry and project management, having been used at Deloitte for the past 3 years on 100+ Implementations, across 29 Industries, by 2000+ users, we've finally decided it?s too good to be kept a secret! Tracker accelerates projects and drives a rigorous approach to managing risks, processes, requirements and more, it provides visibility and management for your project team and stakeholders, and has a structured yet flexible integration into projects. Customisable, fit for all, come along to see a demo and find out how Tracker can improve your project from day one.

Time: 3:00 - 3:20 pm

Manufacturers today are experiencing cost pressures and need to move quickly to keep up with nimble competitors. In order to succeed, manufacturers need the right systems in place to grow sales and deliver faster, more personalized service to their customers. In this session, learn how Kone are leveraging Salesforce technology to reimagine their businesses and transform the way they connect with their customers and grow their business. Salesforce helps manufacturers to move faster with real-time collaboration, save time by automating business processes, and drive down operational costs.

Time: 3:30-4:10pm

The technology sector, from consumer electronics to enterprise software houses, are facing challenges due to new technology and entrants. It is no longer about just selling products or services but increasing overall relationship value with consumers and customers, whilst transitioning to new business models. Hear how Canon Europe have taken a decisive step towards transformation and consumer leadership in the imaging industry, to a new Canon focused on attaining new avenues of growth and creating a direct relationship with their customers

Time: 3:30 - 4:10pm

Financial Services organisations are in the midst of responding to a broad set of regulatory requirements, with key milestones coming over the coming months. Delivering on the requirements requires a combination of understanding how MiFID II regulation should be applied, within a complex technical environment, and changing customer needs. Over $2bn will be spent in Financial Services to comply with MiFID II regulation over the course of 2017. Successful MiFID II implementations can provide financial institutions the opportunity to review how they serve their customers in a more digital and transparent way, while providing more value to their clients from their customer data ? to provide services that are more relevant, delivered in a way that customers prefer Join this session to learn: - How Salesforce can be used to meet MiFID II regulatory requirements quickly and in a cost effective way - How Salesforce capabilities including multi-channel client interaction and data capture, rules and reports can be used as part of a MiFID II response - What are the key areas that should be considered as part of your MiFID II response.

Time: 3:30 - 3:50 pm

Learn how to reveal the story behind your data to provide you with actionable insight. With the convergence of AI, data visualization and analytics, organizations can obtain insightful 360 degree customer views in real time to bring your data to life and drive revenue.

Time: 3:30 - 3:50 pm

One of the most critical success factors that will determine who will win and who will fail in today’s hyper-connected world is the customer experience (CX). Learn why service is central to your CX and hear how Salesforce and Cisco are partnering to drive the next generation service experience with customer-centric support across channels and delivering smarter, 1-to-1 support critical for brand differentiation and long-term customer loyalty.

Time: 3:30 - 4:10pm

Come learn about the newest Salesforce Cloud! The Commerce Cloud. In the world of commerce today, buyers dictate the terms of engagement with retailers. To compete, retailers must effectively extend their value proposition and brand experience beyond the physical and virtual four walls to wherever and whenever their customers demand. Come join us to learn about how the Commerce Cloud is empowering leading brands to thrive in today's disruptive and complex operating environment. Learn how brands like Hot Topic, vineyard vines, Lush Cosmetics, and many others are engaging with their customers and delivering rich and engaging experiences across all channels: web, mobile, social, and store.

Time: 4:00 - 4:40pm

Community Cloud connects your customers, partners and employees with the people and information they need, whenever and wherever they need it. By combining engaging design with simple, intuitive access to business systems, companies can create incredibly productive and rewarding online experiences. Come join us to learn how Community Cloud helps companies transform the customer, partner and employee experience.

Time: 4:00 - 4:40pm

The cloud has ushered in a new era where instead of focusing on downloads and form completes, we must now obsess around building engaging experiences that drive engagement with millions of users resulting in billions of interactions across every device. Join the Salesforce for Developers breakout to learn how to build modern engaging applications that people love by building apps faster, smarter and together with your team.

Time: 4:00 - 4:40pm

We believe that businesses and the people who run them have the power to create real social change. However, in today's fast-paced world, how do businesses prioritise equality in their organisations? As Chief Equality Officer of Salesforce, Tony Prophet will host a panel featuring Dr Vivienne Ming, world-renowned theoretical neuroscientist, technologist and entrepreneur, and leaders of some of the UKs top brands, to discuss the role of equality in the workplace, and the positive impact it can have on your business.

Time: 4:00 - 4:40pm

The Travel, Transport and Hospitality companies are rapidly digitizing the passenger journey, making it more seamless and personalized. Join us for a session with Cathal Corcoran, Gatwick Airport's CIO, to learn how the airport is improving the airport service, creating deeply personalized marketing, digitally enable its staff and improve its retail/parking eCommerce experience.

Time: 4:00 - 4:40pm

Stop looking backward at your business – look forward by leveraging the power of the data you are collecting on the platform. Sage Live helps business to connect the whole picture, consolidating your data in one single source of truth with a sales cloud strategy.

Time: 4:00 - 4:20 pm

Make every agent your best agent with machine learning. Identify issues and deliver support before your customer even knows there's an issue. Empower your customers to self serve with intelligent recommendations and offers. Learn how you can use Intelligence & AI to make agents smarter & customers happier with Salesforce for Service.

Time: 4:30 - 5:10pm

Over the past decade, many consumer-focused financial services institutions have relied on the practice of cross-selling financial products to achieve growth in a slow-growing economy. Employees were incentivised to cross-sell and up-sell additional products and services to existing customers. Too often, cross-selling involves selling products and services that are not aligned with customer needs. This has led to a crisis of trust and banks, insurers, wealth managers and advisors must pivot from a product-centric mindset to a customer-first approach. Marketing leaders of world class financial institutions are now taking this opportunity to change and set themselves apart from the competition by innovating their entire marketing strategy around the customer journey. Joint this session to learn: - More about having a natural, seamless dialogue with your customers at any moment and on the channel of their choice - How to capture the customer behaviour throughout their journey with your organisation, from awareness to after-sales - How to turn customer behaviour into relevant offerings

Time: 4:30 - 4:50 pm

Technology is too often seen as a silver bullet to address pain points in the customer journey. Happy workers make happy customers - a recent study by Aberdeen demonstrates that an engaged workforce delivers a 233% improvement in customer loyalty. Appirio's Virtuous Cycle provides a framework to help organisations focus on the right outcomes and capabilities needed to deliver better experiences for workers and customers.

Time: 4:30 - 4:50 pm

Just what does it take to be successful in Quote-to-Cash business transformation? From vision, to strategy, to technology, to metrics, hear one organization’s journey to deliver a true 360-degree view of the customer.

Time: 4:30 - 5:10 pm

Recent research from IDC finds that the Salesforce ecosystem will contribute $389B positive GDP worldwide by 2020. For developers, entrepreneurs and ISVs, that's a huge opportunity to deliver the next generation of apps and solutions built on the Salesforce platform. Learn about the latest updates to the Salesforce AppExchange Partner Programs, and how you can get started on the path to build, market, sell, and grow faster with Salesforce.

Time: 4:30 - 5:10 pm

You're invited to an epic, action-packed Demo Jam where six partners will have only three minutes to showcase the best of their AppExchange app with a real-time demo. The winner is chosen by you, the audience. Join us for this fast-paced, highly-anticipated match.

Time: 5:00 - 5:40 pm

Sessions are first come, first served and may change ahead of the event.

 

Don't miss your chance to discover how the power of the Customer Success Platform and the world's smartest CRM can help you be your best.