Salesforce and Brexit

With the UK set to transition out of the European Union on 31 December 2020, we have been working hard to ensure our services will not be impacted. Customers do not need to take any action with us now or after Brexit to ensure the continuity of services.

We appreciate the detail around Brexit can be complicated so below we have set out answers to frequently asked questions. 

Will there be changes to my service after Brexit?

No. Salesforce services will continue to operate as normal and you do not need to take any specific action with us either now or after the Brexit transition period. 

Will my organisation’s data flows be interrupted once the UK has left?

No, your organisation’s data flows will not be interrupted either during the transition period or later on. Salesforce’s Data Processing Agreement ensures that our customers are covered, and as such, personal data can continue to be legally transferred from the EU to the UK, the UK to the EU, or the UK to the rest of world when using Salesforce’s services. 

What about my Master Subscription Agreement (MSA) terms with Salesforce - does that need to change?

No change is needed to your MSA after Brexit. Whilst the governing law and Salesforce contracting entity may vary, Brexit does not require you to make any changes to your contract. For example, if you are based in a country within the EU, and entered into the MSA with our UK entity Salesforce UK Limited (previously named EMEA Ltd), this is still valid.

Further information

For more information regarding data flows as part of the services you receive from us, please visit our Brexit FAQs here.

The full range of UK government advice on Brexit, including how to get your business ready, can be found here.