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News Announcements: Product

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Digital Transformation

Salesforce Expands Service Cloud Digital Engagement Capabilities, Equipping Contact Centers with the Data They Need to Drive Growth

Digital Transformation

Salesforce Launches Commerce Cloud Features to Help Merchants Deliver Richer Online Shopping Experiences – From Site Development to Customer Checkout

Digital Transformation

Salesforce Extends Generative AI Capabilities to Channel Sales Teams

Digital Transformation

Salesforce Launches MuleSoft B2B and B2C Integration with AI to Enhance End-to-End Order Lifecycle Management

Digital Transformation

Salesforce Summer ’24 Release: Bring Your Own LLM, Vector Databases, Slack AI, and Zero Copy Updates

Digital Transformation

New AI Tools for Education Cloud Help Schools Enhance Student Support, Improve Career Readiness, and Grow Enrollment

Artificial Intelligence

Salesforce Announces Unified Knowledge, Helping Service Organizations Use Third-Party Data to Power Generative AI and Self-Service Experiences

Digital Transformation

Salesforce Ranked #1 CRM Provider for 11th Consecutive Year

Artificial Intelligence

Tableau Conference Welcomes 8,000 Attendees to Sold-Out Event, Announces Platform Improvements to Help People See, Understand, and Act on Data

Digital Transformation

Tableau Expands Partnership with Microsoft Teams and Microsoft Fabric to Provide Deeper Insights for Businesses 

Digital Transformation

Salesforce Announces General Availability of Einstein Copilot Along with New Einstein Copilot Actions for Sellers and Tools for Driving Enterprise AI Adoption

Digital Transformation

Salesforce Accelerates Salesblazers with New Community Experience