Analytics Salesforce Data Reveals Global Digital Sales Surpassed $1 Trillion During 2021 Holiday Season Jan 12, 2022
Customer Service and Support Salesforce Field Service Unveils New Tools to Empower a Modern Mobile Workforce Oct 28, 2021
Analytics A Closer Look at Salesforce and Slack Digital HQ Innovations Announced at Dreamforce 2021 Sep 21, 2021 Salesforce Newsroom
Analytics New Salesforce and Slack Innovations Empower Companies to Create Their Digital HQ Sep 21, 2021
Artificial Intelligence Goodbye to Being on Hold for Hours: Service Cloud CEO on How Slack Enhances Service Cloud Sep 16, 2021 Cary Chow
Customer Service and Support New Automation and AI Innovations from Service Cloud Transform the Contact Center to a Digital HQ for Service Teams Sep 09, 2021
Awards and Recognition Salesforce Named a Leader in 2021 Gartner® Magic Quadrant™ for Field Service Management Sep 08, 2021
Salesforce Service Cloud CEO: Pandemic’s ‘Digital Fixes’ Are Here to Stay Jun 30, 2021 Salesforce Newsroom
Awards and Recognition Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for CRM Customer Engagement Center Jun 18, 2021
Customer Service and Support Salesforce’s New HR Service Center Reduces Friction for the Hybrid Workforce Jun 17, 2021