AI

Introducing the Agentic Contact Center: AI, Channels, CRM All in One

Agents

Introducing the Agentic Contact Center: AI, Channels, CRM All in One

Mar 10, 2026

Salesforce puts digital paperwork on autopilot so care teams can focus on patients

Agentic Enterprise

The End of Healthcare Paperwork: Salesforce Agents, Fueled by HealthEx, Verily, and Viz.ai, Return Focus to Patients

Mar 05, 2026

AI

The Outcome Advantage: Driving Customer Value through the New Salesforce Partner Program

Mar 03, 2026

Formula 1 Powers Fan Engagement Strategy with Salesforce’s Agentforce 360

Agentic Enterprise

Formula 1 and Salesforce Deepen Partnership, Expanding Agentforce to Grow Fan Connection Worldwide

Mar 03, 2026

A screenshot of the Quadstar COMS Sales Console showing an SD-WAN quote interface

Agents

Salesforce Launches Agentforce for Communications to Turn Every Customer Interaction into a Growth Opportunity for Telcos

Feb 26, 2026

UK_AI Rewrites Marketing Rules; 80% of Marketers Have Adopted AI, Yet Still Use It To Send One-Way, Generic Campaigns

Agents

80% of UK Marketers Have Adopted AI, Yet Still Send One-Way, Generic Campaigns

Feb 19, 2026

The "Intern" in the Machine: Why LLMs Need a Script to Scale

Agentic Enterprise

The “Intern” in the Machine: Why LLMs Need a Script to Scale

Feb 18, 2026