Customer Service and Support Salesforce’s New HR Service Center Reduces Friction for the Hybrid Workforce Jun 17, 2021
Customer Service and Support How Salesforce Customer Service Leaders Use the New Workforce Engagement Product Apr 27, 2021 Salesforce Newsroom
Customer Engagement Powering the ‘Great Reopening’ with Service Cloud 360: Highlights from Salesforce’s LA Event Apr 21, 2021 Salesforce Newsroom
Customer Engagement Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere Apr 21, 2021
Customer Engagement The Great Reopening: A Catalyst for the Permanent Digital Transformation of Customer Service Apr 21, 2021 Clara Shih
Customer 360 The Time Is Now to Reimagine Field Service in the Appointment Economy Apr 20, 2021 Brian Solis
Artificial Intelligence Designing a world where intelligent automation and humans co-exist Feb 18, 2021 John Kucera
Artificial Intelligence Shazam Increases Sales Productivity With Salesforce Einstein Analytics Aug 09, 2017