The Connected Financial Services Report
Over 6,000 customers around the world share why they switch financial services providers, what they look for in digital and in-person experiences, and how they feel about technologies like artificial intelligence.
Explore key insights below, and fill out the form to access the full report.
53% of financial customers would switch providers for better digital experiences.
If digital experience misses the mark, customers may turn to nimbler providers, like fintechs.
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