Salesforce.com Named Top Business-to-Business Company of the Year

AlwaysOn credits salesforce.com for market traction, profitable operations and revolutionary impact of software-as-services model

SAN FRANCISCO, Calif. - July 16, 2003 - Salesforce.com®, the world leader in delivering software-as-service, announced today that it has been named the AO Business-to-Business Company of the Year by AlwaysOn, the media company that covers innovation in technology and business. Salesforce.com was selected from a field of 100 leading technology companies on the basis of profitability, market traction and the potential of its innovative software-as-service model to disrupt existing markets and entrenched players. Other winners included Google (AO Top Consumer Company of the Year) and Apple Computer (NASDAQ: AAPL) applemusic.com (AO Top Innovator). Award recipients were chosen by AlwaysOn in partnership with KMPG's emerging business practice, KPMG 1Start, based in part on a survey of more than 1,000 venture investors, investment bankers, top entrepreneurs and executives.

Salesforce.com and the other award winners are featured at the AO2003: The Innovation Summit, currently taking place at the Stanford Law School on the Stanford University Campus. Salesforce.com chairman and CEO Marc Benioff will present alongside representatives from Grand Central Communications, IBM (NYSE: IBM) and Sun Microsystems, Inc. (NASDAQ: SUNW) on a panel discussion of "Will Web Services Take Over the Software Industry?" on Thursday, July 17, 2003 at 11:15 PDT. Conference details and registration are available at www.always-on.net.

"With profitable operations, a fantastic technology and a software-as-service model that maximizes customer benefit, salesforce.com is a clear leader in the marketplace," said AlwaysOn Editor Tony Perkins. "We are very impressed with all that salesforce.com has accomplished in terms of customers, service and profitability, and expect great things from the company moving forward."

"Since inception, salesforce.com has been relentlessly focused on ensuring our customers' success through bringing about "The End of Software"," said Benioff. "We are now the first profitable software-as-service company with over 6,900 customers and 97,000 subscribers worldwide. This honor from AlwaysOn, and its member community, is further validation for salesforce.com's leadership and customer traction in client/service computing."

Salesforce.com was founded in March 1999 with the intent to make traditional enterprise software technology and business models obsolete. Four years later, salesforce.com is the world leader in delivering software-as-service, demonstrating how on-demand applications deliver immediate benefit without the substantial cost, resource, and time investment associated with enterprise software. The company recently advanced its leadership position with the launch of sforce, the new client/service application development platform, and salesforce.com S3, the strongest, smartest, and simplest way yet to manage customer relationships without software.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/eu/, or call 00800 7253 3333.