SunGard to Standardize 1,000 Users Worldwide on Salesforce.com S3

Interactive team selling functionality key to decision to deploy salesforce.com

SAN FRANCISCO, Calif. - July 29, 2003 - Salesforce.com®, the world leader in delivering software-as-service, today announced that SunGard (NYSE:SDS), a global leader in integrated IT solutions for financial services and the pioneer and leading provider of information availability services, will standardize over 1,000 users worldwide on salesforce.com S3 in the next year. Joining more than 6,900 companies who use salesforce.com S3 to support their customer relationship processes, SunGard aims to improve customer service, increase sales, and support team-based account management by providing its sales and marketing professionals with access to salesforce.com S3 for sales force automation, customer service and support management, and marketing automation.

"SunGard selected salesforce.com S3 in order to achieve a holistic view of its customer relationships," said Bettina Slusar, senior vice president of global account management for SunGard. "Our experience in serving many financial services institutions on an ASP basis is compatible with salesforce.com's software-as-service approach."

"With the first thousand-user commitment for any on-demand vendor, salesforce.com has advanced its global leadership position in software-as-service," stated salesforce.com chairman and CEO Marc Benioff. "The on-demand model is no longer just for small- to medium-sized businesses."

With more than 95,000 subscribers worldwide, salesforce.com is the first profitable software-as-service company. Salesforce.com S3 enables the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. Salesforce.com S3 is built on sforce, the new client/service application system, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland, Microsoft (NASDAQ: MSFT), and Sun (NASDAQ: SUNW). The new salesforce.com Integration Server powered by TIBCO (NASDAQ: TIBX), available to salesforce.com S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications.

About salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/eu/, or call 00800 7253 3333.