Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.
We are thrilled to announce that Salesforce has been recognised as a Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms for the second consecutive year. Gartner evaluated 12 vendors, and…
Agentic AI is capturing headlines, but most are missing the key word – trust. It’s true that integrating the latest AI advancements is crucial for building a limitless digital workforce. In fact, over 90% of…