It's crisis periods like these that create sales professionals of the future; salespeople that build customer and team relationships which outlast any current situation.
Solutions Architect Kaleem McGill uses technology to build data-driven customer experiences that feel natural, relevant and right on time.
At the start of 2020, Journey Beyond was on a significant growth trajectory driven by cross-sell among the group’s 13 experiential travel brands — encompassing Australia’s iconic luxury rail brands, cruises in several states, dining, reef-side ‘glamping’ and more.
Your online store without the front-end – the theme, the delivery layer that you’ve worked so hard on – that’s what customers want now. They don’t know that though. They just know some retailers let them shop easily anywhere, and that they want to shop with retailers that meet them where they are – even as that ‘where’ changes.
As businesses across Australia took stock of lockdowns and restrictions, and their impact on customers, workforces and operations, national property valuations provider WBP Group faced the possibility of not being able to provide…
A customer journey map is a visual representation of the process someone goes through to accomplish a goal with your product or service, as well as what they do and how they feel at each stage of that process.
Only one thing has driven more digital transformation in 2020 than CIOs. We spoke with top leaders about why the CIO should be the next CEO.
As consumer needs and expectations continue to evolve, marketers, the custodians of customer experience, must refocus and accelerate their transformations.
New innovations in Salesforce.org’s Nonprofit Cloud Summer ‘20 Release will help nonprofits create donor-centric experiences, find and engage lifelong supporters, and continue delivering vital programs, as well as helping grantmakers simplify and accelerate their funding programs.
From hours of insights, experience and expertise shared by Trailblazers at Salesforce LIVE ANZ, here’s our six favourite moments.
