Blog
CRM 101: A Guide for Marketers
As customers demand more personalised experience, CRM software is proving a critical tool for marketers to deliver tailored campaigns with proven ROI.
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
New to Salesforce?
About Salesforce
Americas
Europe, Middle East, and Africa
© Copyright 2026 Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners. SFDC Australia Pty Ltd. ABN 91 109 182 989. Salesforce Tower 180 George St Sydney, NSW, 2000, Australia