Salesforce

In three episodes of Salesforce Live: Australia & New Zealand, customer experience was the predominant focus for Trailblazers in marketing, small business and service. Find out what Trailblazers and experts had to say about creating better customer experiences, regardless of function or business type.

With so many consumers shifting toward digital options, many small businesses are still rethinking everything from offerings to operations. But being able to focus on your core purpose — what you do best, what your customers want from you, the unique value you provide to customers — requires leveraging technology. Leaders from Canva, Xero and Lawpath break it down in gif form.

Use Earth Day as your conversation starter and learn the role businesses need to play in environmental care.

Salesforce Live: Australia and New Zealand’s premiere episode covered a lot of topics: from innovation acceleration to equality and intersectionality.

Salesforce Live: A&NZ is well underway, and we’ve had a blast hearing from top Trailblazers, industry experts and innovative companies about what success looks like now and into the future. Let’s take a look back at just a few of the insights you’ll find in the financial services, retail and consumer goods, and sales episodes.