Salesforce, Author - Salesforce

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The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

Salesforce's latest articles

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5 Simple Actions That Make High-Performing Marketers Shine

e surveyed more than 4100 marketing leaders worldwide for the fifth edition State of Marketing report, and found distinct differences between the strategies and tactics of high-performers and underperformers.

Salesforce

Blog

State of Service: Service Trends Across APAC

With insights from more than 700 service leaders and agents across Singapore, India, and Australia and New Zealand, our latest State of Service Report identifies the key challenges associated with building a future-ready, consistent customer experience.

Salesforce

Blog

How to Keep Your Customer Promise in the Digital Evolution

Here are three ways you can evolve your service strategy to make sure that your employees are keeping customer promises, and therefore, keeping customers happy.

Salesforce

Blog

State Of Service: Key Highlights For APAC

With insights from more than 3500 service leaders and agents across the globe, our latest State of Service Report identifies the key challenges associated with building a future-ready, consistent customer experience.

Salesforce

Blog

Are marketers focused too much on the short term?

If you’re anything like me, you’ve attended a few marketing conferences in your time.

Salesforce