10 IT Trends You Need to Know Now
With so much on their plates every day, IT leaders may not have the opportunity to take a step back and examine the broader trends that are impacting — even transforming — their organisations, either now or in the future.
Find out what 3 ingredients marketers can’t work without
The challenges of the Fourth Industrial Revolution are well known to marketers by now. But the solutions to those challenges are still in the works.
3 Questions Marketers Need to Ask to Develop Data Strategies
The sheer volume of data available for the taking makes it tempting for marketers to go for a ‘gather everything’ approach. But without a strategic plan and fundamentals in place, this will result in wasted resources and poor CX.
5 Simple Actions That Make High-Performing Marketers Shine
e surveyed more than 4100 marketing leaders worldwide for the fifth edition State of Marketing report, and found distinct differences between the strategies and tactics of high-performers and underperformers.
How to Keep Your Customer Promise in the Digital Evolution
Here are three ways you can evolve your service strategy to make sure that your employees are keeping customer promises, and therefore, keeping customers happy.
State Of Service: Key Highlights For APAC
With insights from more than 3500 service leaders and agents across the globe, our latest State of Service Report identifies the key challenges associated with building a future-ready, consistent customer experience.
AI Will Create Jobs — Here’s Where
AI is set to disrupt the workforce in powerful ways.
5 ways Savvy builds customer satisfaction and trust into financial services
Today, the customer holds all the aces. They want everything and they want it now. And that’s fair enough. It’s our job as business leaders and innovators to provide them with everything they want and more.
3 Highlights From the SMB Trends Report For Growing Small Businesses
Sharing data and observations from more than 2000 small and medium businesses owners and leaders from around the world.
Trends, Priorities And Challenges In APAC Marketing
For the fifth annual State of Marketing report, Salesforce Research surveyed more than 4100 marketing leaders worldwide.