With customer experience now the key driver of business success, the goal is to make it easy for your employees to manage customer experiences — which is what Salesforce Customer 360 is all about.

Customer experience is becoming the ultimate brand battleground, and if organisations want any hope of competing on this front, leveraging data insights is crucial. 

Discover how Salesforce CRM can help enterprises unite teams around their customers and exceed customer expectations from anywhere.

“Digital transformation” was a word we couldn’t get enough of in 2020. As businesses looked to “pivot” (another 2020 word) their service and products online, memes around digital transformation and automated workflow circulated.…

Cloud computing is the new normal, and every small business should be embracing it. Here’s five ways it will solve many of your challenges.

“What exactly does Salesforce do?” and “How can today’s CRMs boost my business?” These are some of the questions our Salesforce team hears every day. They’re good questions, so we thought we’d tackle them head-on, and look at ten ways Salesforce can give your business a boost.

It’s time to rethink how you’re putting the customer at the centre of your business. With customer experience now the key driver of business success, the goal is to make it easy for your employees to make it easy for your customers – which is what Salesforce Customer 360 is all about.  

New innovations in Salesforce.org’s Nonprofit Cloud Summer ‘20 Release will help nonprofits create donor-centric experiences, find and engage lifelong supporters, and continue delivering vital programs, as well as helping grantmakers simplify and accelerate their funding programs.

The line between work and home life might be a little blurred right now, but we know the future of work is changing

Cloud computing is the new normal. We have 10 reasons why you should move your small business to the cloud.