A change of structure at Veolia provided the foundation for the business to tackle the demands of COVID-19. Di Terry, Salesforce’s Vice President, Australia – Solution Engineering caught up with Ben Sullivan, Chief Digital Officer, Veolia Australia & New Zealand to discuss the non-traditional structure, launching a customer hub, and becoming a data company.
Normally this time of year, we’d be with many of you in the APAC on Tour lounge in San Francisco, chatting about the amazing Dreamforce keynote we’d just seen.
Whether you’ve been dreaming of developing a digital marketing strategy or you’re a small business dabbling in social media and email marketing, it can be challenging to create an effective digital marketing strategy.…
Technology is crucial to pivoting successfully during a pandemic. Bunnik Tours’ CMO Catherine Kelly leader shares her experience.
In a recent webinar launching the Salesforce State of Marketing Report, Xero Chief Customer Officer Rachael Powell shared how Xero’s marketing and customer experience functions have innovated in communications, support and product to help customers while strengthening Xero’s ability to weather the COVID crisis and prepare for post-COVID work.
As you know, business leaders face more uncertainty today than they have for decades. Making decisions during a global pandemic feels risky and uncomfortable and the term “2020” has no doubt earned a…
At the start of 2020, Journey Beyond was on a significant growth trajectory driven by cross-sell among the group’s 13 experiential travel brands — encompassing Australia’s iconic luxury rail brands, cruises in several states, dining, reef-side ‘glamping’ and more.
From hours of insights, experience and expertise shared by Trailblazers at Salesforce LIVE ANZ, here’s our six favourite moments.
We’ve covered the Keynote highlights (including Crowded House!) and now it’s time to dive into for the best of the rest of the day – some absolutely sterling sessions from the likes of Malcolm Gladwell, Sydney Swans COO Drew Arthurson, Telstra’s service agent console owner, leaders partnering across the ditch to end inequality, and more.
