AI agents are changing the game in customer service. Ready to make them work for your team? Here’s a look at three strategies to help you bring AI agents on board to work alongside your customer reps — helping you strike the balance between efficiency and personalisation.
Get the latest insights from over 3,300 leaders in the latest edition of the Small and Medium Business Trends Report by Salesforce.
To plan for 2025, leaders will prioritize unified commerce and thoughtful implementations of AI.
Just-in-Time (JIT) inventory management, its benefits, methodology, and challenges. Learn how JIT reduces waste and boosts production efficiency.
A content strategy is a roadmap to producing and distributing valuable content that attracts, engages, and converts your target audience. Learn more.
Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back.
Learn how the benefits of an automated commission process extend across your entire organisation.
