In today’s financial services landscape, personalisation and great digital experiences are a must. Here’s how fintechs are raising the bar to meet new customer imperatives.
Sassoon Grigorian spoke with workforce experts Patrick Kidd, CEO of Digital Skills Organisation, and William Sim, VP, Trailhead Academy, Salesforce to find out how to bring business, government and employees into the next digital wave.
Jo Tan, ANZ leader at Asiapacforce, shares how we can be meaningful allies to Asian Australians not only by speaking out against racism, but by actively demonstrating our commitment to equality and diversity.
If there’s anyone who’s seen a huge variety of transformation projects, it’s Jackie Cook, Salesforce’s Senior Director of Transformation. In this infographic, Jackie breaks down the shared traits of the most successful transformation projects she’s seen to date.
A new report produced by Bain & Company and Salesforce, ‘The Customer Imperative in Financial Services: Permission to Personalise’, reveals expert insights and industry trends.