“We are living in a metaphorical hurricane,” says Thrive Global and Huffington Post Founder Arianna Huffington. “But even in the middle of the most ferocious hurricane, there is a place of calm.”
Self-service is a powerful tool for customers during a time of crisis. To ensure your self-service channels make the biggest impact, here’s what you can do quickly.
Our CMO Stephanie Buscemi recently caught up with Soledad O’Brien and Sheryl Crow to talk about leadership and creativity in isolation and crisis. Here are the highlights.
Crisis drives rapid change. Across industries, we’re grappling with a communication challenge in real time.
Salesforce Senior Vice President of Employee Marketing and Engagement Jody Kohner provides a lens into the rapid changes taking place at our company as Salesforce adapts to life and work during a pandemic.
Sales teams are currently facing unprecedented challenges when it comes to selling and building relationships during the current COVID-19 situation.
In a crisis, the traditional ways of doing business don’t always work. And just a month into the COVID-19 pandemic, retailers are already experiencing disruptions.
Our local small businesses don’t just make our lives more convenient, they’re essential to our communities and our country. They are a critical component of our economy and society, and they are vulnerable. Here's how we can support them.
Almost every organisation in the world is facing unprecedented challenges because of COVID-19 and the impact on their workforce and operations. Many office-based contact centres with existing service teams are now closing or are already closed, and they may remain closed for several months to come.
Commerce Cloud team is a committed partner to you and your business.
