Extend CRM to any industry or department with the world's #1 business app marketplace.

Which of the 5,000 solutions in the Saleforce Store is right for me?
AppExchange is the Salesforce store, empowering businesses to extend the functionality of Salesforce across every department and industry. It’s an ecosystem of over 5,000 ready-to-install solutions, 80,000 peer reviews, and 6 million customer installs to help solve any business challenge. AppExchange includes all types of solutions too: You’ll find apps, components, Lightning Data, Bolt Solutions, and Flows.

Just follow these seven steps.

1. Define success: Make a roadmap of your goals for both long- and short-term success.
2. Determine your budget: Do you have money for paid apps or do you need to start with free apps?
3. Find your solution: Once you know your goals and budget, use AppExchange’s personalised recommendations to narrow your search.
4. Take guided learning paths: To know more about AppExchange solutions, use resources such as Getting Started Trailhead guides, community content, and App Guides (solutions recommended by customers).
5. Read reviews: Inform your decision with over 80,000 peer reviews.
6. Try before you buy: Use a Salesforce sandbox to simulate your production environment and see how the app will perform.
7. Join the Salesforce community: With over 14 million members, including dedicated MVPs, the Salesforce community is willing to share its knowledge with you. 

Before installing one of our solutions into your production instance of Salesforce, make sure you:

1. Check edition compatibility: Verify that the solution you want to download is compatible with your Salesforce edition.
2. Check for an external service: Make sure your AppExchange solution has access to that service.
3. Test drive before installing: As an admin or read-only user, test drive your solution to review the core functionality.
4. Install into Developer Edition or Sandbox: Further testing your solution in either environment lets you test it beyond the constraints of a read-only user. Now you’ll be able to create, edit, and delete records within your newly installed solution. Sign up for a free Development environment here.
5. If you’re satisfied with your solution’s functionality, install it into your production organisation.

During the installation process, you’ll be given three options. You can make your solution available to:

1. All users
2. Some users
3. Admins only. (Please note: If you choose admins only, you may make it available to other users later.)

No. You have limits on the number of custom tabs and objects, but not the number of solutions.
AppExchange has hundreds of Salesforce mobile-ready solutions. In addition, some partners offer custom mobile solutions.
AppExchange partners have the ability to build, sell, and grow their business faster with Salesforce. If you’re interested in getting up and running with AppExchange, or just want to learn the benefits of becoming an ISV or SI partner, visit our AppExchange Partner Program to find out more.

AppExchange can extend Salesforce across any department and industry you can imagine. That means there are lots of resources to help you find the best solutions.

1. A good place to start are the AppExchange collections. These are groups of listings curated by AppExchange experts, and they’re a great way to zero in on the top solutions in a particular area, such as by industry or product.
2. You can also explore our series of App Guides — apps recommended by users themselves — in specific categories like sales, service, manufacturing, marketing, back office, and Salesforce Labs.
3. Finally, AppExchange includes Recommended for You solutions, enabling you to get a specific recommendation for a solution based on your profile data, install history, location, and more.

You can find hundreds of free solutions on AppExchange. Simply go to our home page, click on “Solutions by Type,” then click on “App Categories” in the navigation bar. Scroll down and click on "Free Apps.” Then there's Salesforce Labs, which contain free solutions developed by Salesforce employees designed to get you started on solving tough business challenges faster. Many of these solutions are unmanaged packages, so you can customise them to your heart's content.
Anyone can browse and explore AppExchange demos and test drives. Salesforce admins and users with “Download AppExchange packages” permission can install AppExchange solutions.
Yes. AppExchange offers Private AppExchange, which lets you distribute solutions within a single organisation. We also provide AppExchange Store Builder, which allows you to build your very own marketplace to distribute solutions to partners, customers, and employees across multiple organisations.
Be assured that all AppExchange solutions go through a qualitative and quantitative review process to ensure applications meet a set of security standards and best practices. Specific requirements for each solution vary depending on platform architecture and other factors.
Packages are containers that hold the code and metadata associated with apps or components. Solutions on AppExchange are distributed in managed or unmanaged packages.

Managed packages are maintained by the solution provider and can be upgraded by the customer. Unmanaged packages are templates where the underlying code can be viewed and changed but not upgraded. Package types are listed on every AppExchange listing.
To list your solution publicly on AppExchange, it must pass a security review. Once a managed package passes the review, any custom apps, tabs, and objects it uses won’t count against the related limits in a customer’s organisation. Additionally, a managed package that passes the review will not count against the contractual license limits of a customer’s organisation. However, other limits — such as limits to the number of custom fields on an object — still apply.

If the package is unmanaged, any resources it uses will count against the related limits in a customer's organisation, regardless of whether it passes the security review.

You’ll find many solutions on AppExchange, including apps, Lightning Components, Lighting Data, Bolt Solutions, and Flow Solutions.

  • AppExchange apps are the core solution of our marketplace. They're ready-to-install enterprise solutions that let you extend Salesforce into every department or industry. 
  • Lightning Components are the building blocks for making apps — with drag-and-drop ease — in Lightning App Builder. Responsive and reusable, components let you kick-start your app building. 
  • Lightning Data are pre-integrated, approved, and scalable data solutions that can supercharge your sales and marketing. 
  • Bolt Solutions can help you launch faster. They're industry templates built by our partners, containing process flows, apps, components, and more — all integrated with Salesforce CRM. 
  • Flow Solutions help you accelerate processes. Admins can automate their company's processes, making it easy to connect with and perform actions on third-party systems — without more integration or coding.
Lightning Components are customisable, responsive building blocks for making apps and pages. Components contain all of the code they need to run, so you can reuse them in other apps and pages.

Kick-start your app-building process with an out-of-the-box set of Components built by Salesforce, build your own custom Components for unique uses, and find a powerful array of Components built by Salesforce partners, available on AppExchange.
AppExchange has a variety of ways to stay in touch. Sign up for our weekly and monthly emails that highlight the latest news, new and free solutions, AppExchange best practices, plus tips for extending Salesforce to every department.

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