In case you missed it, our first post in this series was all about how to LEARN to get more value from Salesforce, which is the first layer in your toolbox known as Success Cloud. The next layer is all about how to help your organization and end users ADOPT and use Salesforce in a way that's valuable to your unique organization. What is Salesforce adoption? It's setting your organization (org) up so that it's easy to use, intuitive, and relevant. It’s about maximizing your investment in Salesforce to realize value based on what's important to your business, like increased revenue, customer satisfaction, or online sales.
How to adopt Salesforce faster across your organization
If you want to drive adoption and help your team use Salesforce to unlock business value across your organization faster, there's no better way to do it than in tandem with the support of our adoption experts and resources.
1. Embed Salesforce Experts in your team
Build the foundation for your success with help from our Implementation Architects. They will align with your technical objectives and provide personalized roadmap guidance. With them by your side, you can benefit from 52% higher adoption, and 80% reduced time-to-deploy.
2. Complete the Get Started with Salesforce Accelerators module on Trailhead
Learn how to work with Accelerators*— quick, personalized work sessions that solve specific Salesforce challenges. And then schedule an accelerator session to help boost your company's productivity fast.
3. Join us for a virtual event
Salesforce offers a comprehensive calendar of virtual events for all clouds in a variety of time zones and languages. We offer webinars hosted by product experts with dedicated time for Q&A, virtual circles of success where you can discuss adoption best practices with fellow customers, and “Ask the Expert” office hour sessions where you can drop in and get your questions answered. Check out our calendar of upcoming events and register today.
Salesforce customers tackle challenges, share ideas, and collaborate at a Circles of Success session at Salesforce Connections 2018, our event focused on Marketing, Commerce, and Service for customer engagement.
PRO TIP: Set up a Designated Contact in your Salesforce org to ensure access to Salesforce support and other Premier Success Plan features like Accelerators.
When it comes to enabling your organization to adopt Salesforce, don't forget these resources in your toolbox. Learn more about how to help your organization adopt Salesforce in Trailhead and check out 5 Rules That Will Help Your Salesforce Adoption Succeed. Stay tuned for the next and final post in this series on how to TRANSFORM how you do business to make 2019 your most successful year yet with Salesforce.
*Exclusive to Salesforce Premier Customers. Sign up to learn more about Premier Services.