Agentforce for Platform Partners is GA: What You Need to Know

The AI era has arrived, unlocking a massive wave of growth and competitive advantage for partners. This generational opportunity is defined by a mandate to deliver lightning-fast AI innovation to meet soaring customer expectations.

However, success hinges on more than just speed. You must simultaneously guarantee the non-negotiable standards of trust, compliance, and scale. Trying to build this rigorous foundation from scratch introduces unacceptable risk, guaranteeing slow time-to-market and missed opportunities.

The clear path forward is Agentforce for Platform Partners, built on the Agentforce 360 Platform, and now generally available. This solution is the ready-made launchpad that enables companies to package their unique intellectual property (IP) and business expertise on an enterprise-grade platform. This platform provides the complete foundation that unifies AI, data, and CRM on a single trusted layer. By handling the complex infrastructure, it allows partners to focus purely on innovation.

For the first time, Salesforce Platform Partners can build, package, and monetize their own full-stack agentic solutions with Agentforce and Data 360 with a consumption-based commercial model. These two products are fundamentally interlinked to power your new solutions: Data 360 provides the intelligent foundation for customer data, while Agentforce delivers the AI layer for proactive, automated engagement. This powerful combination gives you the transformative ability to architect and sell an integrated AI-native business, delivering instant access to enterprise credibility, a consumption-based revenue engine, and accelerated time to market. Phased access to Slack, Tableau, and Marketing Cloud will follow later this year.

This is your invitation to build the future with us. Agentforce is already proving its ROI, successfully vetted in a pilot with key partners. See how Litify, a leader in legal tech, cracked the code on an AI solution by launching a new, recurring add-on service. This is the competitive advantage you’ve been looking for:

• Accelerate Innovation: Launch high-value solutions in record time.
• Build with Confidence: Guarantee trust, security, and seamless platform integration.
• Unlock Recurring Revenue: Transform your products into high-value services through a flexible, consumption-based model.

Agentforce Accelerates Your Work: From Zero to Production in Record Time

Agentforce eliminates the lag time from idea to market, ensuring your speed is your key advantage. This acceleration is powered by three critical components purpose-built for the Salesforce Platform:

1. Pre-configured templates: There is no need to DIY your AI. Agentforce gives you the building blocks to build, configure, test, deploy, install, and monitor agents with trust and security built in. Our agent templates and workflow components instantly cut time-to-value for your customers. As a partner, this is your opportunity to build and package your core value. You can integrate your differentiating, custom-built actions right alongside standard Salesforce components, Apex code, and flows. This packaging capability allows you to deliver solutions seamlessly, minimizing rework while ensuring your unique IP and custom functionality are the primary differentiators for the agent.
2. Built-in Retrieval-Augmented Generation (RAG): Agentforce Atlas reasoning engine handles the heavy lifting of data integration, ensuring your solutions are contextually aware right out of the box. Built-in Retrieval-Augmented Generation (RAG) and reasoning capabilities give your agents instant access to a complete, contextual understanding of your data for intelligent decision-making, and open the door for BYOLLM.
3. Automation: We’ve simplified the entire development workflow to be friction-free. Tools like Agentforce Vibes use natural language to proactively suggest best practices, generate code, and build unit tests, literally picking the right tools and planning the steps. With Agentforce Vibes, we’re lowering the barrier to entry. Instead of spending time setting up Model Context Protocols (MCPs), dev environments, and tools, we provide all of that prebuilt and ready for you to jump in. This powerful functionality, coupled with automated processes for data kit retrieval, validation, and sequencing, accelerates development, reducing the manual effort that gums up the pipeline and slows down time-to-market.

This level of agility transforms innovation that was once out of reach into your guaranteed competitive advantage, enabling you to deliver sophisticated solutions in record time.

Build with Confidence: The Power of Humans, Data, AI Agents and Trust

Your solutions must be secure, contextual, and built to scale. With Agentforce, you instantly leverage that trusted enterprise-grade environment, allowing you to focus on innovation, not infrastructure risk.

• Agentic Infrastructure for Enterprise Scale: Agentforce is Salesforce’s trusted agentic infrastructure, proven by thousands of enterprises globally. You instantly leverage this reliability for your deployments, complete with Enterprise-Scale Infrastructure, support for your existing permission sets to maintain secure, role-based access to sensitive customer data, and the ability to embed guardrails into the agents.

• Contextual Trust: The Einstein Trust Layer ensures data privacy and responsible AI from the ground up. Data 360 is the foundation for Agentforce, solving for data fragmentation and giving you the unified, real-time data foundation critical for powering intelligent, high-stakes agents. Leverage trusted, secure CRM data without building security from scratch.

• Human-AI Collaboration: Enable seamless handoffs between AI agents and human employees. Agents have the autonomy and capability to take governed actions, however, they can easily and nondisruptively transition a task to a team member when a complex situation arises.

Salesforce’s comprehensive pre-built agent library of enterprise-ready, employee-focused agentic solutions (like help desk and deal support agents) and tested integrations, are ready to be packaged directly into your product.

Unlock Recurring Revenue with Your Own Commercial Model

The ultimate payoff is a predictable, recurring revenue engine. Build, deploy, and commercialize new intelligent agent experiences immediately through a simple, consumption-based model with Agentforce. You’re no longer just selling a product; you’re transforming your product into a high-margin, intelligent service. This is your path to capitalizing on the shift to digital labor, projected to be a multi-trillion-dollar market. By leveraging Agentforce, you’re positioned to accelerate your market entry and deliver autonomous AI agents an average of 16 times faster than traditional DIY approaches.

Define Your Profit Engine

Partners retain full flexibility and control to define, deliver, and monetize offerings. You choose the business model and pricing strategy that works best for your customers and markets.

• Your Pricing, Your Rules: This is not a price and revenue share model. As a partner, you purchase our flex credits at a fixed wholesale cost and resell them under your own packaging and pricing mode.

• Risk Mitigation Built-In: To protect service continuity, agents continue to work even if credits are exceeded. Consumption is measured via actions.

• Monetization Reinforcement: Litify’s success proves this model: they created a new, recurring add-on service, immediately establishing a predictable, consumption-based revenue stream where none existed before.

Agentforce for Platform Partners Resources

• Explore frequently asked questions on Agentforce for Platform Partners
• Check out the Agentforce for Platform Partners technical documentation
• Learn more about the Channel Order Application
• Learn how Litify cracked the code with Agentforce using an OEM commercial model
• Read how agentic AI is driving a new economy
• Read the AgentExchange announcement and check out AgentExchange
• Explore the $6T digital labor opportunity driven by agentic AI