Bernard Slowey
SVP, Digital Customer Success
My background
I’m a customer success leader with over 25 years of experience helping organizations achieve their business goals and thrive in a digital-first world. As SVP of Digital Customer Success at Salesforce, I focus on delivering innovative, scalable solutions that empower customers to maximize value.
My expertise
Throughout my career, I’ve built and led teams that drive digital transformation, customer engagement, and adoption at scale. I’m passionate about creating customer-centric strategies, leveraging data-driven insights, and pioneering new ways to enhance the customer experience. Before Salesforce, I led digital success initiatives at top global companies, always with a focus on innovation and impact.
When I'm not working
I’m always looking for new ways to learn and grow—whether it’s exploring the latest tech trends, mentoring future leaders, or traveling with my family. You’ll often find me enjoying the outdoors, diving into a great book, or cheering on my favorite sports teams.
Bernard's latest articles
3 Tips to Set Up Your AI Agent for Better Performance
