My background
Caylin is the Editorial Lead and Growth Manager for Small Business at Salesforce. She has written content for over 15 years for many SaaS industries, like WordPress and BuzzSumo. She specializes in SEO but is sure to add a human-centric angle to every piece.
My expertise
SEO-led content for Salesforce industries such as Sales, Service, Marketing, Commerce, Retail, Financial Services, and Small Business.
When I'm not working
I can be found hanging out at the beach with my husband and rescue puppy, providing guided meditations or writing my next novel.
Caylin's latest articles
Blog
Meet Casey, the new help agent serving up excellent experiences for your customers.
Blog
Meet Your Digital Teammate, Slackbot: Spotlight on Productivity Agent
Meet Slackbot — the AI teammate that keeps your work moving right where you collaborate.
Blog
Turn a Cold List Into a Hot Pipeline With These Sales Tips
With the right approach, cold outreach can turn strangers into your best customers.
Blog
5 Solopreneur Tools For the Lone Business Ranger
Being a one-person show doesn’t mean you need to work alone. Try out some AI solopreneur tools and see what’s possible.
Blog
Create Your Multi-Agent Strategy With These 4 Steps
Here’s a quick strategy to manage multiple AI agents easily. (Don’t worry, it’s all one tool.)




