 
					
													author name
							
				Daniel Sykes
author title Senior Experience Architect, Salesforce
								
									My Background								
								
						
													Danie is a Senior Experience Architect for Salesforce Professional Services. His speciality is Marketing Cloud, focusing on business strategy and design. He has been a Trailblazer since 2014, first joining Salesforce in 2017.
								
									My Expertise								
								
						
													Daniel is a Customer 360 advocate, helping people reimagine their customer experience through technology. Other areas of expertise include operational excellence, measurement and business value, and artificial intelligence.
								
									When I'm Not Writing ...								
								
						
											Any spare time is spent in the gym or in nature, enjoying all that Southern California has to offer.
 
			

 
	 
	 
		