David is a Director of Research and Scenarios on the Salesforce Futures team. In his current role, he investigates possible futures and their implications for Salesforce, our customers, and our partners. Previously, David led design and innovation projects at IDEO. Connect with him on Twitter @davidberthy or LinkedIn.
In 1987, Apple released a four-minute vision of computing that was nearly 40 years ahead of its time. The video, named Knowledge Navigator, showed a professor at his desk talking to a digital…
Key Takeaways For more than a century, businesses have organized themselves into tidy boxes — like sales, marketing, service, operations — each with its own logic, budgets, and way of working. The org…
What if a yearning for normalcy distracts business leaders from a raft of new opportunities brought out by structural shifts in the business environment?
