Harikrishnan Ramadass

I’m a Marketing Cloud Product SME at Salesforce with a front row seat to the MarTech revolution. Over the last 15 years, I’ve evolved from navigating complex enterprise data platforms to architecting the next generation of multi-channel engagement. Having spent a decade deep-diving into Marketing Cloud, I’m now bridging the gap between technical architecture and product strategy focused on what’s next for the industry.

My Salesforce knowledge spans across the marketing suite, with a deep focus on data orchestration, experimentation engines, and the evolution of agentic AI. I'm passionate about building autonomous marketing systems that empower brands to connect with their customers through more intelligent, personalized experiences.

You’ll find me caught between the beautiful chaos of chasing a high-energy toddler and the quiet flow of "vibe prototyping" whatever fancy new idea woke me up in the middle of the night. When the dust finally settles, I’m usually recharging with family or getting lost in a movie.