Agentforce’s agent for building, testing and improving agents accelerates the development loop—from business intent to learning from production—with humans guiding the work.
From AIforce to Slack CRM — what happened at Dreamforce and how is it making business better?
An AI harness sounds technical, but it's really just managing your agents.
Long-horizon agents work alongside users to achieve a goal over time and can adapt their behavior to changing circumstances.
See how shared customers pair OpenAI's frontier reasoning with Salesforce context, orchestration, and governance to turn good answers into finished work.
Learn how headless patterns and AI agents power the ultimate seasonal quest on Trailhead.
Most campaigns run blind to every other campaign hitting the same customer. Campaign Agent arbitrates across all of them, in real time, in the customer's favor.
Middle- and back-office technology hasn't seen transformation in over 20 years, until now. Agentforce Operations, powered by Regrello, turns human-first processes into AI-first operations.
Use the voice quality checklist to build agents that can detect, interpret, and respond to how humans communicate and actually talk.
Here’s a quick strategy to manage multiple AI agents easily. (Don’t worry, it’s all one tool.)
