Harshal Waghmare

Director, Product Management

My Background

As Director of Product Management at Salesforce, Harshal Waghmare is a visionary leader driving the evolution of Financial Services Cloud. With deep expertise in enterprise technology, he shapes the strategic roadmap empowering global institutions to unify data and automate workflows. A champion of continuous innovation, Harshal is instrumental in ushering in the agentic era, delivering purpose-built AI solutions that transform customer experiences and define the future of finance.

3 authors

April 27, 2026

Why Does the 41 Billion Dollar Chargeback Crisis Require a Purpose Built Platform? If you lead service operations or a contact center at a financial institution, you know the industry is at a…

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