Jason Perocho

Jason Perocho is a Director of Product Marketing at Salesforce and a veteran of the U.S. Navy. He spends his time at Salesforce researching and evangelizing how businesses can use data to better engage customers or partners across all of their digital properties. In his spare time, he is an advocate and mentor for veterans wanting to start their careers in technology. Connect with him on LinkedIn.

Small Business

10 Types of Questions Small Businesses Can Ask to Identify Pain Points

Jason Perocho

May 23, 2019

Small businesses today must be relentlessly focused on customer success — so here at Salesforce, we’ve curated a list of the types of questions that best help us identify our customers’ pain points.

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