Joe Pulice is the Global Marketing Leader for Healthcare Payers at Salesforce. He has worked with executives from over 50 health plans to take their plan’s performance to the next level. Joe brings over 30 years of health care technology and business transformation experience working in payer, provider, med device and healthcare consulting.
Healthcare consumers see a major disconnect between the care they expect and the service they receive from health insurers. Your healthcare contact center is the key to not only meeting those expectations, but doing so efficiently.
