John Kucera leads the Automation Services product team, directly responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. He is also responsible for driving the Einstein Automate vision across the Platform, Mulesoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system.
Developers are the force behind every company’s ability to innovate and thrive in our work-from-anywhere world. But with 40% of IT teams being asked to deliver more projects than in previous years with…
Editor’s Note: This article was originally published in Protocol. Not surprisingly, the COVID-19 pandemic sparked a permanent shift in how businesses in every industry view artificial intelligence (AI) and automation. In the past,…
Automation technology allows us to thrive in our everyday work by using distinctly human strengths. See how it can positively impact employee experience.