Kacey Heller

Director, Product Marketing

My Background

Kacey Heller is a Director of Product Marketing for Salesforce Field Service. She believes in the power of storytelling across every arena. When not championing the human-powered, mission-critical work of field service teams, she is spending time with her young family.

Scheduling mishaps, administrative burden, and burnout are top mobile worker concerns. [Image: Adobe Stock]

Kacey Heller

September 2, 2025

Salesforce surveyed 350 mobile workers about the administrative burden, scheduling woes, and their openness to AI agents as a solution.

Smiling tech uses optimized field service scheduling on his mobile device.

Kacey Heller

April 15, 2025

Optimize your field service scheduling to cut inefficiencies, boost productivity, and keep your operations running like clockwork.

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