Kacey Heller, Author

My background

Kacey Heller is a Director of Product Marketing for Salesforce Field Service. She believes in the power of storytelling across every arena. When not championing the human-powered, mission-critical work of field service teams, she is spending time with her young family.

Kacey's latest articles

Scheduling mishaps, administrative burden, and burnout are top mobile worker concerns. [Image: Adobe Stock]

Blog

What 350 Mobile Workers Taught Us About Fixing Productivity (And Your Costs)

Salesforce surveyed 350 mobile workers about the administrative burden, scheduling woes, and their openness to AI agents as a solution.

Kacey Heller

Smiling tech uses optimized field service scheduling on his mobile device.

Blog

Right Tech, Right Tools, Right Time: How to Fix Your Field Service Scheduling

Optimize your field service scheduling to cut inefficiencies, boost productivity, and keep your operations running like clockwork.

Kacey Heller

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Kacey Heller

Director, Product Marketing

My background

Kacey's latest articles

What 350 Mobile Workers Taught Us About Fixing Productivity (And Your Costs)

Right Tech, Right Tools, Right Time: How to Fix Your Field Service Scheduling

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