![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/kamal-tahir.jpg?w=300)
author name
Kamal Tahir
author title Senior Manager, Retail Industry Go-To-Market
My Background
Kamal Tahir is part of the Global Retail Industry Team at Salesforce and covers the breadth of retail sub-verticals and solutions including media, loyalty, productivity, artificial intelligence, and data strategies. Kam is a patented inventor and has authored and presented on the topics of AI, digital, data, and intelligence globally.
![](https://www.salesforce.com/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)
As purchasing habits shift to a new normal, grocers will need to move shoppers past transactions and build loyalty.
AI in business is often a futuristic viewpoint. But here are three practical ways AI has an important and growing role in the grocery industry.