Kristel Byers

My Background

Kristel Byers is a Principal Director in Accenture’s Retail Consulting Practice, bringing over two decades of retail experience to her role. Her extensive background ranges from her early days on the retail sales floor, where she honed her clienteling skills, to optimizing the category and assortment space in retail stores to increase ROI to leading significant point-of-sale (POS) implementations for large fortune 500 retailers.

When I'm Not Writing ...

I'm raising two boys with my husband, staying warm at a hockey rink, listening to podcasts, and enjoying the outdoors and traveling.

Kristel Byers

August 18, 2025

Long checkout lines. Inventory gaps. Dissatisfied customers. As the Principal Director of Retail Consulting at Accenture, I’m all too familiar with the challenges of in-store shopping, especially during peak periods like seasonal sales…

Commerce
Retail

Kristel Byers

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