Maddy Nelson, Author - Salesforce

My background

Maddy Nelson leads co-marketing activations within the Partner Marketing team. A key element of her role is amplifying partner success stories, highlighting how they help customers achieve meaningful results with Salesforce. Beyond marketing, Maddy is passionate about sports, wine, and country music.

Maddy's latest articles

Blog

Powering Personalized Energy Journeys at Scale

Read how ENGIE and PwC are leveraging Salesforce Data Cloud and Agentforce to redefine customer engagement.

An illustration showing a woman holding a cup of coffee and looking at a robot working.

Blog

Powering Intelligent Travel Support with Salesforce and Agentic AI

How Engine and Agentforce Delivers Smarter, Faster Customer Support at Scale

Blog

Driving Digital Transformation in the Automotive Industry:

How Ford South America Built a Customer-Centric Business on Salesforce

Partner Apps

Agent under a magnifying glass

Blog

From Hours to Minutes: How JPW Industries Transformed Customer Service Automation with Salesforce and AI

How Agentforce Reduced Manual Task Time and Drove Efficiency

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