Take your Agent Development Lifecycle headless with CLI-driven, AI-assisted workflows that help teams build complex agents faster while preserving quality as they scale.
The next generation of delivery leaders won’t be measured by how many people they manage. They’ll be measured by how well humans and agents work together. Mohammad has spent two and a half…
When your team and AI work side by side, your business can build customer experiences that set you apart.
Design authentication and authorization to allow Agentforce agents and Slackbot to connect to external systems outside your Salesforce org.
Not all AI agents do the same job — here's how small teams can figure out which type works best for them.
Salesforce Named a Leader in the 2026 Gartner® Magic Quadrant™ for Conversational AI Platforms
Salesforce today announced that it has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Conversational AI Platforms — the company’s first time named in this report. Download a complimentary…
Before you spend months building a custom CRM, here’s why the real value goes far beyond a database with a great interface.
If you built your agent in the legacy Agentforce Builder, here's why (and how) to move it to the new builder powered by Agent Script.
Context-based session scoring and multi-agent traces bring new depth to Agentforce Observability, now included for free for every Agentforce customer.
