Orlando is the Product Inclusion Lead in Salesforce’s Office of Ethical and Humane Use of Technology. His current mission is to help make Salesforce products more equitable and inclusive from design and development to configuration and use. Before joining Salesforce, Orlando worked in The Seattle Public Library system, increasing access to resources for historically underserved communities and improving privacy policies around the use of patron data.
Co-authored by Hannah Cha, Orlando Lugo, and Sarah Tan At Salesforce, our Responsible AI & Technology team employs red teaming practices to improve the safety of our AI products by testing for malicious…
Editor’s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. For the latest on Salesforce Einstein, go here. New data fields will help businesses collect and manage customer data…
Quick Take: Over the past six months, Salesforce has been identifying and replacing certain technical terms across its products as part of a strategy to make its technology more inclusive. While these changes…
