
Crafting Great Personas Can Inspire Potential Customers to Say ‘Yes’
Doing your research to understand a prospect's business and pain points can help you deliver a strong vision for the future.
Paul Landon is a lead creative strategist for Q Branch, Salesforce's in-house creative agency for sales. Drawing on past experiences in sales, design, and communications, he integrates business, product, and human-centered design into compelling stories that resonate with customers.
Doing your research to understand a prospect's business and pain points can help you deliver a strong vision for the future.
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