Richard Harris, Author - Salesforce

My background

Richard has more than 20 years of SaaS experience and teaches revenue teams how to earn the right to ask questions, which questions to ask, and when to do it. Richard’s clients include Zoom, Salesforce, Google Cloud, PagerDuty, DoorDash, Salesloft, and Gainsight. He’s also the co-founder of Surf & Sales. Learn more at theharrisconsultinggroup.com.

Richard's latest articles

Indirect Sales: Four people stand in circles connected by lines, a bee flies in the background.

Blog

Indirect Sales Explained: Key Strategies and Advantages

Expand your market reach without the burden of creating a large sales team from scratch.

Generative AI for Sales: computer giving a helping hand, light bulb, sales rep holding a magnifying glass up to a bar chart.

Blog

How Generative AI Is Changing Sales (and How to Use It to Win)

Instead of spending hours on boring tasks, your team can focus on building relationships that matter with your customers.

A salesperson views charts on his laptop and paper to calculate sales turnover.

Blog

What Is Sales Turnover and How Does it Help With Smarter Inventory Management?

Identify patterns, predict future sales, and make informed decisions about your business.

Three people smiling during a price negotiation on a purple illustrated background

Blog

It’s Not the Wild West: 12 Tactics to Make Your Price Negotiations Smooth and Successful

Don't walk into a price negotiation unprepared. Use these tactics to improve your bargaining skills and see results.

Seller talking to a prospect: value selling

Blog

What Is Value Selling? The Art of Delivering Solutions with Economic Impact

Learn how value-based selling can help you focus on the needs of your customers, not the features of your product.

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