
Bringing Service Back To Banking
To meet new consumer demands, retail banks need to prioritize improvements to customer experience with the help of autonomous finance.
As Senior Vice President and General Manager of Financial Service, Rohit Mahna leads the company’s strategy in the wealth management, banking, and insurance sectors. Mahna and his team are responsible for Salesforce’s product, marketing, and overall go-to-market strategy for the financial services industry.
To meet new consumer demands, retail banks need to prioritize improvements to customer experience with the help of autonomous finance.
A recent global survey of financial services institutions (FSI) and fintech and industry consultants reveals how the pandemic has affected their businesses and outlooks for the future.
The importance of digital connectivity continues to grow in the banking industry. Here are three predictions that will shape banks’ digital transformations this year.
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