Tom Shpigelman

My Background

Tom is a seasoned technology leader with extensive experience in architecting complex enterprise solutions and a passion for teaching and mentoring. A veteran in Field Service Management (FSM) optimization logic, he has a long history of consulting on enterprise solutions across the globe. With a deep technical foundation in Mathematics and Computer Science and a history of leadership at ClickSoftware and Microsoft Tom bridges the gap between intricate technical architecture and high-impact business outcomes, a skill honed while lecturing his way through his advanced degrees. Tom is a Technical Architecture, Director at Salesforce

Tom Shpigelman

Ofer Kolka

April 9, 2026

From Automated to Autonomous: The Power of Smart Appointment Booking

Enter a valid e-mail address

Select your Country

Select a state/province

Yes, I would like to receive the Salesforce 360 Highlights newsletter as well as marketing emails regarding Salesforce products, services, and events. I can unsubscribe at any time.

I agree to the Privacy Statement and to the handling of my personal information. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. Learn More

I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click here.

Please read and agree to the Master Subscription Agreement

By registering, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement.