Blog
Field Service Scheduling & Optimization in the Agentforce Era
The Workforce Schedule Optimization Lifecycle: From planning to execution
Ofer Kolka is a technology executive currently serving as RVP of Salesforce Professional Services Field Service AI Delivery. Combining a deep academic foundation with extensive industry tenure in B2B SaaS and Field Service Management, he leads high-performance teams that translate complex AI, data, and automation strategies into measurable business outcomes.
New to Salesforce?
About Salesforce
Americas
Europe, Middle East, and Africa
© Copyright 2026 Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners. Salesforce, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States